Privacy Policy

Novomatic Gaming Colombia SAS guarantees the protection and confidentiality of personal data of any kind provided by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data. The data provided will be treated in the terms established in the RGPD, in that sense Novomatic Gaming Colombia SAS has adopted the levels of protection legally required in Colombia and has installed all the technical measures at its disposal to prevent loss, misuse, alteration and unauthorized access by third parties. However, the user must be aware that Internet security measures are not impregnable.

Responsible for the treatment

Novomatic Gaming Colombia SAS
NIT: 830083714-7
Address: Autopista Norte # 122-35 office 102
Phone: +57 2130388
Email:: jortiz@novomatic.com.co

Use of information :

All data provided by our customers and/or visitors on the web site Novomaticclubwill be included in the register of personal data processing activities created and maintained under the responsibility of Novomatic Gaming Colombia SAS, essential to provide the services requested by users, or to resolve doubts or questions raised by our visitors. 

Addressees
We do not disclose your personal information to anyone, with the exception of those public or private entities to which we are obliged to provide your personal information in order to comply with any law. In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.

Communication
We will not make international transfers of your personal data for any of the above purposes.

Conservation
We will only retain your personal information for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations. In this sense, Novomatic Gaming Colombia SAS will keep the personal data once its relationship with you has ended, duly blocked, during the period of prescription of the actions that could derive from the relationship maintained with the interested party.

The blocked data will be inaccessible to Novomatic Gaming Colombia SAS, and will not be processed except to make them available to public administrations, judges and courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defense of claims before national regulatory bodies.

Security
We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorized access, processing or disclosure, taking into account the state of technology, nature and risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) you use on our website. Our staff follows strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.

Your rights
We inform you that you may exercise the following rights:

1. Right of access to your personal data, to know which are being processed and the processing operations carried out with them.
2. Right to rectify any inaccurate personal data.
3. The right to have your personal data deleted, when possible.
4. The right to limit the processing of your personal data when the accuracy, lawfulness or necessity of the data processing is in doubt, in which case, we may retain the data for the exercise or defense of claims.
5. Right to object to the processing of your personal data and when the legal basis allows Novomatic Gaming Colombia SAS will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims.
6. Right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
7. Right to revoke consent given to Novomatic Gaming Colombia SAS

To exercise your rights, you may do so free of charge and at any time by contacting us at Autopista Norte # 122-35 office 102.

Protection of rights
In the event that you feel that your rights have been disregarded by our entity, you may file a complaint with the national regulators.

Updates
Novomatic Gaming Colombia SAS reserves the right to modify this policy to adapt it to new legislative or jurisprudential developments in Colombian law that may affect compliance with this policy.